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reverse customer double pay-- AR-C  and   (Read 373 times)
Laura  D. Oliver
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reverse customer double pay-- AR-C  and  
06/23/10 at 15:41:12
 
A customer paid an invoice twice.   ( We should have not deposited, but I was not here.)
 
So we treated the 2nd check as an overpayment.
I hand wrote the customer a check and mailed it to them.  so we are fair and square with them.
 
1) How do I zero out the customers account   (it currenty shows a $3005.00 credit)   should I reverse  the the overpay?
2)  I need to tell DBA about the handwritten check...but how???   do I enter an AP voucher for $3005.00   If so how do I code the check out.
 
If I reverse the overpay and enter a voucher for the hand written check I will be taking  $6010.00 out of my checking account.
 
 
I am so confused!!!!
Any and all help appreciated
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Laura D. Oliver
classic DBA since 1997
EVO on Amazon server as of 5-2022
DIXIE PRECISION INC.
Birmingham, Alabama
(205)- 841-8400

www.dixieprecision.com



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Lynn_Pantic
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evolution (n) -
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Re: reverse customer double pay-- AR-C  and  
Reply #1 - 06/23/10 at 19:54:13
 
AR-M Enter Customer Refund.  Select the credit, then choose Manual Check and enter the check number.
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Lynn Pantic
IS Tech Support
lynn@istechsupport.com
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