Laura D. Oliver
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A customer paid an invoice twice. ( We should have not deposited, but I was not here.) So we treated the 2nd check as an overpayment. I hand wrote the customer a check and mailed it to them. so we are fair and square with them. 1) How do I zero out the customers account (it currenty shows a $3005.00 credit) should I reverse the the overpay? 2) I need to tell DBA about the handwritten check...but how??? do I enter an AP voucher for $3005.00 If so how do I code the check out. If I reverse the overpay and enter a voucher for the hand written check I will be taking $6010.00 out of my checking account. I am so confused!!!! Any and all help appreciated
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