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AR defaults not pulling in at Enter Customer (Read 321 times)
deburr
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AR defaults not pulling in at Enter Customer
08/26/10 at 07:32:45
 
We just found that invoices posted to the checking account, instead of the default sales account for a new customer, because the default sales account set up in AD-A no longer pulls in when entering a new customer. The old program still works as it should, and when entering the customer default sales account, by doing a look-up in that field, the look-up window starts at account 4000, my first sales account. Because of habit, the person used the same keystrokes in t7ara.rwn as we used in the previous program and accepted the first account that the look-up window defaults to which is the first GL account #10000 checking.
 
Just a heads up to anyone changing over to new programs. Now that we know to look out for this it should be a problem, but we would like to see it default to the correct account like the old program did.
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Thanks,

Steve Cyr
Deburring House Inc.
EVOERP
Version 2018.2
PSQL 12

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Lynn_Pantic
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evolution (n) -
gradual change to a
different form

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Re: AR defaults not pulling in at Enter Customer
Reply #1 - 08/26/10 at 21:01:54
 
Unless you are deliberately booking sales to different GL accounts by customer this should be left blank.
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Lynn Pantic
IS Tech Support
lynn@istechsupport.com
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