We are trying to use the RMA module in a test company and are running into a roadblock.  When we disposition the RMA it gets converted to one of several things (credit memo, SO, S/R) which is great - but is there any way to trace those back to the original invoice?  I have a $0.00 SO sitting out there and I cannot figure out a good way to track it back to the original SO or Invoice the parts were returned against.

Thanks Colin, I did find the place to enter that information and it worked fine, but past entering it, I cannot see what it did for me.  Did I enter this just for fun?
 
I know that the information I am after can be pulled with reporting, but I was hoping for another method that was quick for someone viewing the SO to see - perhaps a note or something in the newly generated SO, etc. tying it to the RMA and older invoice.
 
Maybe I am just asking for something that is not necessary and that's why I cannot find it.

Ahhh, I had not printed that as this was just a test run.  That makes a lot of sense now.  We would definitely be printing the traveler and attaching it to the SO, so thanks for your help with that!

Figured out I needed to replace the exisiting RTMs with the latest RTX forms. Now, the problem I am having is getting closed RMAs to show up in the RM-A screen. After it is closed it is not longer visible regardless of the Show open/Shoe closed setting.

I am LOVING this module ... but ... I have more questions ...
When I put in the default repair location - it does not "stick" It keeps defaulting to my main location
If I put in the original sales order and original invoice number, they are accepted, but as I process the RMA it tells me it was not part of the original sales order or invoice and changes the numbers to something totally different ... even though the nes I enetered were correct.
In the IN-A screen, I see that when a SR order has been generated it shows up in the Service/Repairs tab screen. I cannot seem to create a scenario where it show up in the RMA tab screen.
Thanks