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Commission half of what it should be.... (Read 371 times)
dbldharris
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Commission half of what it should be....
09/30/10 at 14:19:03
 
Hi all!  Ok, this is a new one for me.  I have an invoice that is for 1326.52, the commission summary report lists the commission due as 56.17 or 10% of 561.66 of the commissionable amount.  The commission earned report says the same thing.  The problem is the line item of the SO reads commission amount 10% $ 132.65.  I have never seen this before....where the commissionable amount is HALF of the line item.  It is a single line item invoice, so it isn't like we forgot to put commission on a line.   Huh
 
Thoughts as to why it did this?  I don't see anything with the item set up, the SO set up or with how the invoice or payment were posted.  I will have to make a manual entry for it, but I just don't understand WHY.... Shocked
 
THanks!
Lauren
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