I'm getting this message since installing the Nov 11 update. (I know, I'm behind )  I've read the documentation, but I honestly don't understand how to fix it.  I get the same message on a couple of workstations but not on all of them.  Any help is greatly appreciated as I am in technology HELL!  I have one workstation that the pervasive won't run right on and won't uninstall.  I just had 2 workstations have to be replaced, and we had a blackout on Monday.  This issue is holding up my opportunity to demo the EVO so that I can get the ok to switch us
 
ps Sorry about the whining.
 
pss - I can't get the screen shot to insert into the post either