We would like to have Tech Support install the latest updates to our system.  That way you can trouble shoot any problems during installation, which we seem to always have. We have just recently upgraded to PVSW 11, and also had some issues with that.  So I am hoping if you have any problems, you can fix them. We are in NH. When are you available to do the installation? Is it possible on a late weeknight so we can check that all is working oK the next morning? We also need time to make a full backup of DBA.

Thank you very much.  He has been in touch and we are coordinating time frames.