ISTech Support Forum - Internal stack error

Annex

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I Love EvoERP!

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Internal stack error
07/25/12 at 06:16:53

We randomly get the following error message when opening different menu items:

Information
An internal stack error has occured. Please close and restart the application to avoid further errors. Error code: too many pops

When I click OK a couple other error messages pop up:

Evo ~ ERP
Division by zero.

Evo ~ ERP
Access violation at address 009D9A65 in module 'evoerp.exe'. Read of address 00000A71.

I have seen this happen when opening PO-A and MDB

I am not sure what is causing this. Sometimes trying again it will allow it to open. Sometimes I have to try several times before it opens.

Using current versions and updates of EVO and Pervasive

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shadowcaster Active Member I'm not here because I know what to do. Posts: 678 Gender:	Re: Internal stack error Reply #1 - 09/24/12 at 10:15:56 I get this sometimes too.
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Laura Oliver Active Member Posts: 984 Gender:	Re: Internal stack error Reply #2 - 08/19/15 at 07:36:37 Was this ever resolved? It's driving me crazy.
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Kelloggs

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Re: Internal stack error
Reply #3 - 08/19/15 at 17:05:06

Laura, you are not alone.

Just take a look how many users have seen this post.
709 and counting. In one single day, a record.

We get them all the time, so often that noone cares to report them to me ( I am the IT )

Was this ever resolved? No
Will it ever be solved? I hope so.
Has it been a topic before? Yes, many times.

lips sealed

Kelloggs

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Evo ERP - 35 Users
Dumped MS Access like a hot potato (VB.Net rules!!!)

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Laura Oliver

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Re: Internal stack error
Reply #4 - 08/24/15 at 10:34:46

I have discovered that if we set PO-A for EVO view we have a lot less stack errors. For some reason Classic view caused us more interrnal stack errors. I originally thought it had to do with that particular workstation, but I realized that it was the only one with classic view and once I changed it we are seeing a lot less of this annoyance.
Blessings,
Laura

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Laura D. Oliver
classic DBA since 1997
EVO on Amazon server as of 5-2022
DIXIE PRECISION INC.
Birmingham, Alabama
(205)- 841-8400

www.dixieprecision.com

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NovaZyg

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Re: Internal stack error
Reply #5 - 08/28/15 at 09:37:39

John / Annex

Can one or both of you try for a week using the EVO view and see if it makes a difference.
The Classic view does have 2 Screens that load and unload when you go back and forth from Header to Lines that the Evo View does not. That may be the cause of the stack errors. It would be good to confirm then. that would give us something to look for.

Thanks

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Allen Landry
Evo~ERP

EvoERP and DBA Classic always Beta's of the Latest versions.

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Kelloggs Active Member Do crazy people know they are crazy? Posts: 785 Gender:	Re: Internal stack error Reply #6 - 09/01/15 at 07:27:57 Hi Allen The Evo Classic View crash less. Kelloggs
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Laura Oliver Active Member Posts: 984 Gender:	Re: Internal stack error Reply #7 - 09/01/15 at 08:32:37 While set to classicview I get a stack error everytime. Set to EVO view I get the error only once a day.
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Lynn_Pantic Administrator evolution (n) - gradual change to a different form Posts: 5681	Re: Internal stack error Reply #8 - 09/02/15 at 08:25:28 John - Which crashes less? Evo view with tabs or Classic view? And which program? PO-A, IN-A, what?
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Kelloggs

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Re: Internal stack error
Reply #9 - 09/02/15 at 08:46:16

Lynn,

I asked around and the general consent is that the "Classic View" crashes way less than the one with the tabs.
But it could because there are just a few users who use "Classic View".

Stacks errors happen all the time on most of the windows.

When you ask the staff they will say SO-A, PO-A, IN-A are the most common
But it could be because those are the windows that we use the most.

embarrassed

Kelloggs

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Evo ERP - 35 Users
Dumped MS Access like a hot potato (VB.Net rules!!!)

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Laura Oliver Active Member Posts: 984 Gender:	Re: Internal stack error Reply #10 - 12/16/16 at 12:08:12 I rarely see an internal stack error except in Purchase Orders.
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Vman

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If it ain't broke,
don't fix it

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Re: Internal stack error
Reply #11 - 12/16/16 at 13:06:18

I'm no where as up to date on the software as y'all, but EVO crashes at least one per day on my system. I get the same errors reported by others. I only use the classic view, don't like the tabbed stuff.
In my case the crashes/lockups appear to happen if I get too quick clicking around with the mouse. Usually I just stop the T7 runtime in Task Manager and restart EVO.

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EVO-ERP 2022.2
Build 4/22/22
Actican Zen V14 SP2 Workgroup
Win7 64-bit and Win10 Pro

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gtladmin

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diving is fun!

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Re: Internal stack error
Reply #12 - 12/29/16 at 08:35:45

FWIW, I have finally gotten some of my users to slow down (VERY difficult for most), and those who truly have slowed down have admitted to far less error messages in Evo, and I have less problems to deal with created by going too fast as well. All our users are on the tabbed view now, no more classic screens. And we are pretty much up to date these days.

Val

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Val Feehan

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Laura Oliver

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Re: Internal stack error
Reply #13 - 01/05/17 at 07:31:53

Quote from Vman on 12/16/16 at 13:06:18:

In my case the crashes/lockups appear to happen if I get too quick clicking around with the mouse. Usually I just stop the T7 runtime in Task Manager and restart EVO.

Sadly, we have long known that using a mouse is dangerous in EVO.

Quote from gtladmin on 12/29/16 at 08:35:45:

FWIW, I have finally gotten some of my users to slow down (VERY difficult for most), and those who truly have slowed down have admitted to far less error messages in Evo, and I have less problems to deal with created by going too fast as well. All our users are on the tabbed view now, no more classic screens. And we are pretty much up to date these days.

Val

What Does slowing down have to do with it? Do you think folks are making mistakes because they are going too fast? Or is it that EVO needs to take a couple of breaths breath between commands?

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Laura D. Oliver
classic DBA since 1997
EVO on Amazon server as of 5-2022
DIXIE PRECISION INC.
Birmingham, Alabama
(205)- 841-8400

www.dixieprecision.com

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prophet

Full Member

Posts: 215

Re: Internal stack error
Reply #14 - 01/05/17 at 09:27:53

In regards to the Internal stack error the key is to provide as much details as possible to help find a solution. If you get them frequently then enter it in the bug tracker. http://www.istechsupport.com/bugtrack

Provide as much info and details as possible. EVO or DBA? What program? What update you are running? Classic or EVO screen? The steps you took right before the error such as pressing what buttons, using mouse or keyboard, Even what OS you are using on the work station. Were there other programs open at the time? Screen Pics are great as well.

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