ISTech Support Forum - Customer Contacts are multiplying

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	05/15/25 at 00:50:39 News: \| IS Tech Support \| Evo~ERP \| Evo Wiki \| Forum \|

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Customer Contacts are multiplying (Read 847 times)

dashdown Full Member Be alert. The world needs more lerts. Posts: 189 Gender:	Customer Contacts are multiplying 12/04/13 at 14:46:08 Our customer contact information is duplicating. We have one customer with 3500 identical contact records. Any idea what is going on?
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dashdown

Full Member

Be alert. The
world needs more
lerts.

Posts: 189
Gender: male

Re: Customer Contacts are multiplying
Reply #1 - 12/06/13 at 12:02:24

OK, so I've done a little more research and apparently every time we send an email using EVO a contact record is added to the company with the next alfa code. For example if I send a email with an attachment for a company with the code of MICTEC then a new record is added to the company with the code of MIDSTA. The new record has the contact name of the primary contact for MIDSTA and the email address of the person receiving the email.

Anyone?...Anyone?

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Lynn_Pantic Administrator evolution (n) - gradual change to a different form Posts: 5663	Re: Customer Contacts are multiplying Reply #2 - 12/06/13 at 13:25:28 I send emailed invoices out of Evo all the time and I do not have that happening so there has to be some other contributing factor. Let me ask the programmers to take a look
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BurrKing_Mfg Member Computer repair can not be done with a hammer! Posts: 66 Gender:	Re: Customer Contacts are multiplying Reply #3 - 03/25/14 at 13:17:31 We are going crazy with contact also. I can't nail it down to what is exactly going on with the contacts, except that its always the next one on the list that gets the new contact. I think we have nearly 19000 records in contacts with only with less then 5,000 actual accounts.
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ISTech Support Forum › Evo-ERP and DBA Classic › Sales

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