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release of order SO-E (Read 485 times)
HB
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release of order SO-E
12/30/13 at 10:31:21
 
I have an order with 88 line items. I try to release this order and all item qtys are set to 0 and a line is added "Out of Stock"
This happens to only 1 customer. I reentered the order and the same happens. BUT if i change the customer bill-to to a different one (for testing) lines get released properly.
I even set up a new customer ID for the customer in question and even that results in the "out of stock" problem.
I checked the customer setup and compared with others and found nothing.
 
does anybody have an idea what is going on? I need to invoice this order
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Helmut Bode
General Pencil Co.
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Lynn_Pantic
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evolution (n) -
gradual change to a
different form

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Re: release of order SO-E
Reply #1 - 12/30/13 at 17:03:02
 
There is an option on the AR-A screen to Allow Backorders.  It defaults to Y but you have set this customer to N.
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Lynn Pantic
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HB
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I love DBA

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Re: release of order SO-E
Reply #2 - 01/01/14 at 07:46:56
 
You saved my life Wink
Happy New Year
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Helmut Bode
General Pencil Co.
DBA Classic 2004.1 w/IS Tech update 7/25/13
EVO-ERP
Pervasive 11
Win2008 Server
Terminal Server
12 Users
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