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void AR pmt (Read 521 times)
ddlong
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Posts: 205
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void AR pmt
01/09/14 at 12:20:09
 
Is there any way to void an AR payment.  The payment was put in for the wrong amount.  We would like to just void it and put it in correctly, but I am not seeing that option.  We use EVO and are on the IS Tech April 2013 update.
 
Darla Long
Catalytic Industrial Group.
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Darla Long
Catalytic Industrial Group, Inc.
Independence Ks
dba 2004.1 client/server EVO Version 2020.0 08/07/20 Build Pervasive 11.3
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ddlong
Full Member
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Posts: 205
Gender: female
Re: void AR pmt
Reply #1 - 01/09/14 at 14:22:49
 
I was finally able to get this reversed in AR-C so I could fix it.  It was being stubborn because the accidental overpayment was not showing an invoice number and kept telling me there was more than one check with that number for that date so I ended up not referenceing the invoice number so it did reverse the check but did not reopen the actual invoice, but created a new open amount called REVERSAL.
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Darla Long
Catalytic Industrial Group, Inc.
Independence Ks
dba 2004.1 client/server EVO Version 2020.0 08/07/20 Build Pervasive 11.3
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