ISTech Support Forum - OPEN SALES ORDER ERROR

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	05/15/25 at 04:44:00 News: \| IS Tech Support \| Evo~ERP \| Evo Wiki \| Forum \|

ISTech Support Forum › Evo-ERP and DBA Classic › Sales

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OPEN SALES ORDER ERROR (Read 912 times)

JereC Member I Love EvoERP! Posts: 100	OPEN SALES ORDER ERROR 09/24/14 at 10:56:38 I have two accounts where the deposits were applied to an open sales order, however, the accounts were invoiced and closed. How do I get these deposits to apply to the invoices to show a zero balance. I tried to delete the deposit but the accounts are closed.
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Lynn_Pantic Administrator evolution (n) - gradual change to a different form Posts: 5663	Re: OPEN SALES ORDER ERROR Reply #1 - 09/24/14 at 16:22:00 You can delete a customer deposit in AR-N but if it is attached to a sales order you have to edit it and detach it first.
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JereC Member I Love EvoERP! Posts: 100	Re: OPEN SALES ORDER ERROR Reply #2 - 09/29/14 at 15:48:15 Lynn, Can you tell me how to edit this in order to detach it. My entries have resulted in a trail of errors that only added to the problem.
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prophet

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Re: OPEN SALES ORDER ERROR
Reply #3 - 09/30/14 at 11:47:20

Go to AR-N choose the Deposit in question, choose Edit. it will ask you right off the bat if you would like to link to a SO or S/R. You can Choose SO. Then make sure for the Link to SO field says 0. Save it. Classic might ask you to not leave the description field blank depending on what update you are running. Once you save it you should be able to select it from the list and click the delete button.

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JereC Member I Love EvoERP! Posts: 100	Re: OPEN SALES ORDER ERROR Reply #4 - 10/01/14 at 10:24:17 Thanks for the reply, I was trying this procedure but not going far enough to Save it on the SO field - I was trying to add the SO number in that field. Appreciate the help.
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ISTech Support Forum › Evo-ERP and DBA Classic › Sales

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