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System glitch during PO receipt (Read 835 times)
ddlong
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System glitch during PO receipt
10/07/14 at 10:00:03
 
We had a system glitch during a PO receipt with 27 lines.  The results are as follows:
 
1. Inventory Transactions show all were received on 10/6.  Many have already been issued to work orders with no problems there.
2. Receiving Report  and RNI report only show the item received on the PO in the morning (1 out of 27)
4. BKAPHPO.B only shows dollar amount equal to the one line that was received at an earlier time in the day
5. BKAPPOL.B shows the correct amount in the RQTY, but the ARD shows 9/30 which is the PO order date instead of 10/6.  Most but not all show correct receipt qtys in the buyoff and scrap columns, but the one that shows on the receiving report shows zero in both of those columns.
6. BKAPHPOL.B shows correct RQTY and correct ARD and all have the receipt quantities showing in the Buyoff and Scrap columns
 
I need to know what files I need to change to get them to show as received and on the RNI report.  They are showing in the GL correctly, but we need them to show on the Receiving and RNI to be able to invoice them.
 
Thanks in advance for any help in getting this fixed.
 
Darla Long
Catalytic Industrial Group, Inc.
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Darla Long
Catalytic Industrial Group, Inc.
Independence Ks
dba 2004.1 client/server EVO Version 2020.0 08/07/20 Build Pervasive 11.3
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ddlong
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Posts: 205
Gender: female
Re: System glitch during PO receipt
Reply #1 - 10/09/14 at 07:02:37
 
Update:  We are still having problems with this.  After changing to the T7 run program, We were able to see more of the items, but it only pulled in 9 out of the 26 when trying to invoice.  Is there a limit on number of lines per invoice?  I'm sure we have done more than 9.  Also the remaining 26 still don't show on the RNI or Receiving Reports.  Not sure if this should be in Mfg or Accounting since we can't invoice them.
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Darla Long
Catalytic Industrial Group, Inc.
Independence Ks
dba 2004.1 client/server EVO Version 2020.0 08/07/20 Build Pervasive 11.3
  IP Logged
ddlong
Full Member
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Posts: 205
Gender: female
Re: System glitch during PO receipt
Reply #2 - 11/05/14 at 16:02:35
 
We are still having the glitch during PO receipts on all of our long POs.  Had another one this morning.  Can someone please tell me if it would cause any conflict to pull back in the T7POC.RWN dated 4/30/14.  Our receiving clerk said it worked fine with that one, but we have had trouble with the one dated 9/17/14 over and over.  I'm not sure what the difference is but whenever we have a long PO especially if it has two receipts in the same day, it doesn't pull into bkaphpol and bkaphpo correctly.  I really need to get this resolved quickly. I'm spending way too much time behind the scenes making them available to invoice.
 
Thanks in advance!
 
Darla Long
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Darla Long
Catalytic Industrial Group, Inc.
Independence Ks
dba 2004.1 client/server EVO Version 2020.0 08/07/20 Build Pervasive 11.3
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