Welcome, Guest. Please Login.
03/29/24 at 04:18:02
News:
Home Help Search Login


Pages: 1
Send Topic Print
SO-I doesn't open (Read 4249 times)
EMI Ann
Full Member
***


Non calor sed umor
est qui nobis
incommodat.

Posts: 123
Gender: female
SO-I doesn't open
03/27/15 at 13:48:38
 
SO-I Customer Service Inquiry, doesn't always open. It's an incredibly useful lookup tool, if a little odd in its operation compared to other parts of EVOERP. Sometimes it takes a looooong time to open, other times it just won't. If I exit and reboot, it generally will open then. I am on Windows 8.1, EVOERP 2015.1, last updated patches on 3/7/15.
Thanks for all the continuing work on the program!
Ann Luce
Back to top
 
 

EMI FILTER COMPANY
Clearwater, Florida
EVO-Erp 2015.1, Win 8.1 Pro, Win 2008 network
  IP Logged
gtladmin
Active Member
*****


Diving is fun,
diving is fun!

Posts: 1306
Gender: female
Re: SO-I doesn't open
Reply #1 - 04/01/15 at 07:30:30
 
This opens up quickly on our older version of Evo. I will test on the new version (we are trying on a test server) and see if I get the same results, or results like yours.    May depend on the configuration (server type, version of Pervasive, etc.).  Not sure though, just a guess.  It is a tool our staff use off and on as well.
 
Val
Back to top
 
 

Val Feehan
  IP Logged
gtladmin
Active Member
*****


Diving is fun,
diving is fun!

Posts: 1306
Gender: female
Re: SO-I doesn't open
Reply #2 - 04/01/15 at 09:09:12
 
So ours opens on the old version pretty fast.  On the new version (2015) it is a little slower (8-10 seconds before the window comes up). Has to do with the Java.exe loading. Not sure how to speed the Java up (we are running the Java 8 update 31 version).  
 
I do know that our HIPS is slowing it down a bit, and at first the Evoerp.exe file trying to create a process with CustomerServiceInquiry.jar blue screened the computer when I have the HIPS turned on. I am tweaking the HIPS product to allow this as it seems it does not like that at all.  Makes sense on a security level. Just how to make an exception is a bit trickier.
 
Val
Back to top
 
 

Val Feehan
  IP Logged
Lynn_Pantic
Administrator
*****


evolution (n) -
gradual change to a
different form

Posts: 5681
Re: SO-I doesn't open
Reply #3 - 04/01/15 at 16:52:39
 
The new version doesn't care what Java you have installed, it is explicitly calling java\bin\java.exe under the DBAMFG folder.  Not sure what that means to you with your Novell/Linux platform.
Back to top
 
 

Lynn Pantic
IS Tech Support
lynn@istechsupport.com
Email   IP Logged
gtladmin
Active Member
*****


Diving is fun,
diving is fun!

Posts: 1306
Gender: female
Re: SO-I doesn't open
Reply #4 - 04/12/16 at 09:50:55
 
Any way to direct it to Java on the local workstation? This may shave off a few seconds on the load time (or not, I guess). Anyway, we run the most up to date version on the workstations, and the version in Evo is behind (8 update 45).  Or can we update it in the Evo folder ourselves?
 
Val
Back to top
 
 

Val Feehan
  IP Logged
Lynn_Pantic
Administrator
*****


evolution (n) -
gradual change to a
different form

Posts: 5681
Re: SO-I doesn't open
Reply #5 - 04/12/16 at 13:25:57
 
You can copy the newest version into the Evo\Java folder.
Back to top
 
 

Lynn Pantic
IS Tech Support
lynn@istechsupport.com
Email   IP Logged
Kelloggs
Active Member
*****


Do crazy people know
they are crazy?

Posts: 785
Gender: male
Re: SO-I doesn't open
Reply #6 - 04/13/16 at 11:16:16
 
I compared the java version against visual net, and VB 2010 is way faster.
It didn't take me long to created either.
 
Unzip all files to C:\dba_apps\cust_info  
Do not save or run it from the network.
Do not run it on a computer that is the host and client of your dba database (Has a speed issue, I have posted a case on the pervasive forums, waiting for an answer)
I have not test it on window xp. It runs on 7, 8 and 10 with any version of pervasive.
You need NET Framework 4, most likely you have it  already.
 
Open the C:\dba_apps\cust_info\db_conn.txt file and change the settings.
 
http://saturnmachineworks.com/dba_apps.zip
 
Have fun .......
 
Smiley
 
Kelloggs
 
 
Back to top
 
 

Evo ERP - 35 Users
Dumped MS Access like a hot potato (VB.Net rules!!!)
Email WWW   IP Logged
Kelloggs
Active Member
*****


Do crazy people know
they are crazy?

Posts: 785
Gender: male
Re: SO-I doesn't open
Reply #7 - 04/14/16 at 09:10:27
 
I got an answer from the pervasive forum
and I did some testing on a machine that is the host and client  
 
on you db_conn.txt file, enter the your IP and your Database name, example :
 
192.168.0.100
DBA
 
Very fast connection.
 
Enjoy,
 
 Tongue
 
Kelloggs
Back to top
 
 

Evo ERP - 35 Users
Dumped MS Access like a hot potato (VB.Net rules!!!)
Email WWW   IP Logged
DawnS
Browser
*


I Love EvoERP!

Posts: 14
Re: SO-I doesn't open
Reply #8 - 04/14/16 at 10:36:56
 
Kelloggs ... I gave it a try and this is quite nice ... giving me ideas Smiley
Back to top
 
 
  IP Logged
BurrKing_Mfg
Member
**


Computer repair can
not be done with a
hammer!

Posts: 66
Gender: male
Re: SO-I doesn't open
Reply #9 - 04/15/16 at 08:39:11
 
thanks for sharing kellogs!
Back to top
 
 

12 User Evo-ERP
Pervasive 11
2012r2 Server (needs upgrades)
Evo is fully patched and ready to go
Email WWW   IP Logged
gtladmin
Active Member
*****


Diving is fun,
diving is fun!

Posts: 1306
Gender: female
Re: SO-I doesn't open
Reply #10 - 05/17/16 at 07:01:35
 
Interesting, I will shoot you an email.
Back to top
 
 

Val Feehan
  IP Logged
Kelloggs
Active Member
*****


Do crazy people know
they are crazy?

Posts: 785
Gender: male
Re: SO-I doesn't open
Reply #11 - 05/17/16 at 10:15:12
 
Hi gtladmin,
 
I sent you the files via email. Are you using SuSe Linux as a Pervasive Server?
Theoretically, It should work. Please let me know. It would be interesting to find out why not.
 
As I explained you on my email, this application does not "catch" errors. But I have not ear any complains,  
It is fairly safe to use.
 
I am working on something more advance and will let you know when it is done.
On this new app I am using a 100% safe way to catch exception errors:
 
Have fun,
 
Cheesy
 
Kelloggs
 
        Try
            erp_con.Open()
            erp_cmd.CommandText = the_sql
            erp_cmd.ExecuteNonQuery()
        Catch ex As Exception
            erp_exe = False
            MsgBox("Function erp_exe()" + Environment.NewLine + Environment.NewLine + Err.Description, MsgBoxStyle.Critical, app_cia)
        Finally
            erp_exe = True
            erp_con.Close()
        End Try
 
 
Back to top
 
« Last Edit: 05/17/16 at 11:35:15 by Kelloggs »  

Evo ERP - 35 Users
Dumped MS Access like a hot potato (VB.Net rules!!!)
Email WWW   IP Logged
gtladmin
Active Member
*****


Diving is fun,
diving is fun!

Posts: 1306
Gender: female
Re: SO-I doesn't open
Reply #12 - 05/17/16 at 11:02:14
 
Thanks, Kellogs!  I'll take a look. Yes, we are running a SuSE Linux Enterprise server with OES on top and Pervasive 11 sp3.
 
Kind regards,
 
Val
Back to top
 
 

Val Feehan
  IP Logged
Pages: 1
Send Topic Print