EMI Ann
Full Member
 

Non calor sed umor est qui nobis incommodat.
Posts: 123
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To do my monthly GL posting, I went to GL-O as usual, select, post date thru 4/30, and got a C clearing account status in CD. When I attempt to run the out of balance report, it selects unposted and goes straight to the print where menu, and then shows no data when I click list. So, I tried again, clicking on the posted/unposted when the print where menu comes up, and go "access violation at address 004031A3 in module tp7runtime.exe read of address 08288614. When I clicked on this I got a box that said Focus, GL-O. I tried again, and before I selected a date range, jumped over the selection with the mouse, and selected P, which let me make the selection, and got popped back to the date selection. I entered the same range, then selected to print to the screen, again with no data in the report. I went to GL-P to see what I might find, and the only things for 99999-000 clearing account were a debit and a credit to the same company for $0.00. On the day in question, I had been entering payables, and someone apparently hit a power pole, the electricity for the whole block slammed off and on a few times, and then we were left in the dark. My UPS/power backup seemed to have done its job at the time, and gave me time to shut down correctly, etc. But, this pair of balanced $0.00 entries seems to be the ghost of power poles falling down. Perhaps, because they are "0 value" entries, that is why they do not show up on the report? But the report fought me anyway, and that apparently needs to be addressed. So, being fearful of just blindly forging ahead in GL land, do I edit the entries by deleting them, or changing them as $0.00 entries to the GL codes that they normally would have had as entries that had successfully been input, or is there something else I should do? I did try the report thing a number of times, rebooted, and it behaved the same way in a repeatable fashion. So, is it something that might require a program fix for the selection of posted/unposted, or was it me? Thanks for the help! Ann Luce
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