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Return a Deposit (Read 580 times)
cellis
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Posts: 190
Return a Deposit
12/28/15 at 13:10:21  
Hi.  We had a customer make a deposit on a sales order.  However, he has since cancelled the order and wants a refund.  I tried using AR-M, but is says we don't have any credits or deposits to process, yet when I go into AR-N, I see the deposit listed.  How do I go about refunding the deposit and cancelling the sales order?  TIA!
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Carrie Ellis

EVO 2020.3
DBA since 1996
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Lynn_Pantic
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evolution (n) -
gradual change to a
different form

Posts: 5681
Re: Return a Deposit
Reply #1 - 12/28/15 at 17:54:08  
You need to edit the deposit in AR-N and detach it from the sales order.  You will then be able to select it for refund in AR-M.
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Lynn Pantic
IS Tech Support
lynn@istechsupport.com
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cellis
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Re: Return a Deposit
Reply #2 - 12/29/15 at 06:15:23  
Thanks!!
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Carrie Ellis

EVO 2020.3
DBA since 1996
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ISTech Support Forum › Evo-ERP and DBA Classic › Sales ‹ Previous topic | Next topic ›

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