ISTech Support Forum - OPEN CUSTOMER DEPOSIT REPORT ERRORS

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OPEN CUSTOMER DEPOSIT REPORT ERRORS (Read 967 times)

JereC

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Posts: 100

OPEN CUSTOMER DEPOSIT REPORT ERRORS
03/22/16 at 15:47:36

Every month I run an Open Customer Deposit Report and compare it to my balance sheet account; they should be the same amount. The last month is off and in checking the report I see that two accounts still show up on the report however they were invoiced and paid in full for that month, so they should not be on the report. What is the reason for these still showing up?

Thanks, Jere'

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David Waldmann

Active Member

Live to work, or
work to live?

Posts: 1919
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Re: OPEN CUSTOMER DEPOSIT REPORT ERRORS
Reply #1 - 03/23/16 at 09:23:33

Any number of reasons "why".

To remove, the easiest way (if possible) is to locate the deposit on the AR-N opening list and delete it.

If it won't let you (sometimes it won't in these types of cases) you will have to use Maintain Database on BKARDEP.

DISCLAIMER - you can break things in MD if you don't know what you're doing, and this advise is not guaranteed to be worth any more than you paid for it.

David N Waldmann
President
Vermont Hardwoods
Chester, VT

Evo-ERP, 5 user
IST Build: 3/4/19, patched 04/30/19
Pervasive v11.31
Server 2012 / Win10 x64
Crystal Reports v11

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