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reverse -unreceive item that we sent back (Read 2014 times)
Laura Oliver
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reverse -unreceive item that we sent back
07/15/16 at 10:21:32
 
We ordered  a $20 pack of Polaroid film from Amazon.   Put in on a purchase order,  got the film the next day, received in the PO,  Entered the invoice in AP-C,  the PO got closed. and we printed the fake check (because we had paid for the item on our credit card at the time of purchase)
 
Next day we tried to use the film and discovered it had expired in 2015.   So I sent it back for a refund.  
 
Today I tried to reverse everything.
 
1. voided check
2  reversed AP-c
3.  tried to unreceive but was told the PO didnt exist
4.  Re-Opened the PO via view PO receivers
5.  tried again to unreceive but not told PO has not lines.
6.  Went back to AP-C and acted like it wanted to pay the invocie again and the receiver is there to pay.   I tried to enter negative amoutns with no luck,
 
How do i unrecieve this?
Currently  PO-I-E says  the line is RNI,       How do i get the line gone from PO-I-E?
 
Thanks
Laura  
 
 
 
 
 
 
 
tag: reverse unreceive un receive  un-receive  
 
 
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Laura D. Oliver
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David Waldmann
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Re: reverse -unreceive item that we sent back
Reply #1 - 08/10/16 at 08:45:59
 
Accounting should accurately reflect what actually happened. You did get the charge on your CC, and will pay that, right?
 
Then, you will get a credit from Amazon which will be deducted from your CC statement (possibly before you have to pay the original charge - I can't believe they do that...).
 
So, I would leave everything related to the original transaction.
 
Then enter a new PO with a negative quantity, receive that and enter a CM Invoice.
 
Of course, it depends how you do your CC transactions - that may not work.
 
For $20 I would probably just enter a Cash Receipt in GL-B, selecting the CC "Bank Account" as the bank, and using the GL Account of the original receipt. That's how I do all my CC credits.
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David N Waldmann
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