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Check Question on A/R (Read 1092 times)
rlevasseur
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Check Question on A/R
10/30/18 at 12:00:20
 
Since the last update, every time we enter a check payment from a Customer, we have a pop up box with the following:
 
 "That check number has been used by this Customer on 00/00/00. Do you still want to use it anyways?"
 
You can click on the yes button and it post okay.
 
Did the update go thru wrong?
 
Rick
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DBA 2018.2 w/ IS TECH SUPPORT UPDATE
EVO/ERP 2018.2 Build - 7/23/2018 T7 - 7iR11
Pervasive Version 11.30 Peer-to-Peer
XP Pro, Windows 7 Professional
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prophet
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Re: Check Question on A/R
Reply #1 - 10/30/18 at 22:28:27
 
Use maintain database and look at the BKARCHKF file. See if you have any blank lines at the top of the file and look any checks for that customer with a blank date.
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rlevasseur
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Re: Check Question on A/R
Reply #2 - 10/31/18 at 08:32:55
 
I do not have any blanks or dates with 00/00/00.
 
It happens on every entry for every Customer.
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DBA 2018.2 w/ IS TECH SUPPORT UPDATE
EVO/ERP 2018.2 Build - 7/23/2018 T7 - 7iR11
Pervasive Version 11.30 Peer-to-Peer
XP Pro, Windows 7 Professional
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Lynn_Pantic
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evolution (n) -
gradual change to a
different form

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Re: Check Question on A/R
Reply #3 - 11/02/18 at 17:01:03
 
Evo or DBA?
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Lynn Pantic
IS Tech Support
lynn@istechsupport.com
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rlevasseur
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Re: Check Question on A/R
Reply #4 - 11/04/18 at 09:59:42
 
Good question Lynn, I have been using DBA and that is where I have the error. I just checked in EVO and do not have the error.
 
Thanks,
 
Rick
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DBA 2018.2 w/ IS TECH SUPPORT UPDATE
EVO/ERP 2018.2 Build - 7/23/2018 T7 - 7iR11
Pervasive Version 11.30 Peer-to-Peer
XP Pro, Windows 7 Professional
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prophet
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Re: Check Question on A/R
Reply #5 - 11/04/18 at 23:34:40
 
Report the issue using the following link. Its the http://www.istechsupport.com/bugtrack.
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