Les,
Your "fix" for the HP's sucking multiple sheets has been a life saver in our office. You are a hero. I never had to purchase that new printer. Installed the "fix"on (3) HP's right after your initial response. And it looks like you helped a bunch of folks.
I was also glad to know it was not a DBA issue.
Many Thanks,
Laura
Les said:
We had the same problem with all of our HP top feeders until I discovered that HP has a fix for the problem and it's FREE! Just go here and request as many kits as you need:
http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?objectID=b pl10045&locale=en_US
We had mostly LJ 5L's which aren't listed, but the LJ 6L kit worked perfectly and now none of our printers feed multiple sheets. For some reason HP didn't widely publicize this fix, and if you contact them, they will blame the paper or something else, but this fix cured the problem for all of our printers.
We have since added some LJ 1200's and like them a lot. They are fast and inexpensive.
Les Edelberg
Filter Concepts, Inc.
DBA since '94