First off, we are still on 2000.1 pf6--we *are* going to upgrade this quarter. With that said....
After doing our year end routines, we noticed two accounts where the amounts didn't get moved to RE after the year end routine (expenses that were supposed to be posted via the year end routine--partial amounts that didn't post.)
We called DBA support and they told us we had to use AM-A to turn back the calendar to '02, then run GLEREDO, then run either GL-E then GL-O, or just GL-O (we were actually instructed by the DBA system to run GL-E, then GL-O).
Well, after doing that, WOW! There were tons of accounts showing amounts not being posted. That clearly didn't work.

So I did a restore from backup to get the data back to before we attempted to run GLEREDO.
What in the world, why does this not work? Is there an easier way to fix these two balances? ???
Thanks in advance,
Val