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PO-A (Read 1421 times)
rphitch
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PO-A
07/20/04 at 08:00:05
 
The purchaser ordered some office supplies on purchase order 13176.  After he had hung up he remembered one more thing.  He called the vendor and opened PO 13176.  When he added the new item the system appears to have coppied everything into the next PO.  Now there is nothing in PO 13176, however PO 13177 has all of the previous entry and the item added.
 
Any ideas as to what happened?
 
Thanks,
 
R Hitch
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Laura Oliver
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Re: PO-A
Reply #1 - 07/20/04 at 14:41:48
 
Could he have accidentally hit COPY?
 
Copying a PO works great unless...you copy 2 in a row.
If I just copied PO# 1215 and then John copies # 1300 then Johns PO will be all messed up.   But if I had just copied 1215 and Mary entered #1350 and then John copied 1300 all is well.   Something about consecutive copying causes probems.
 
This may have been fixed in a recent upgrade.
 
See  the string "Copy PO from PO-D, View PO Receivers"
dated Feb 12, 2004.
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Laura D. Oliver
classic DBA since 1997
EVO on Amazon server as of 5-2022
DIXIE PRECISION INC.
Birmingham, Alabama
(205)- 841-8400

www.dixieprecision.com



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lesleys
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Re: PO-A
Reply #2 - 10/30/09 at 07:53:57
 
This scenario just happened to us.  The first PO duplicated the description fields. That same item appeared on a PO for a different vendor. When the second PO is viewed on the screen it shows only one line item, but when printed, then you can see the item that appeared.  Now, when the first PO was received ( the one with duplicate description fields), the receipt did not post to PO-D, nor can it be invoiced under AP-C gives a msg, "Not Valid PO", however, it shows under inventory transactions IN-E and inventory inquiry IN-A
I find this problem similar to the one described here first.  But the solution is not given.  Please help.  Thanks!
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Lesley Smith
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Lynn_Pantic
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Re: PO-A
Reply #3 - 10/30/09 at 10:52:59
 
Need more details since this original report is very old.  What version of PO-A are you using?  DBA or Evo?  What IS Tech Enhancement Date (if any)?
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Lynn Pantic
IS Tech Support
lynn@istechsupport.com
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lesleys
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Re: PO-A
Reply #4 - 10/30/09 at 11:08:11
 
We are using DBA- We have all the upgrades and patches installed except for the most recent one.
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Lesley Smith
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Re: PO-A
Reply #5 - 11/04/09 at 13:54:22
 
leslys:
 
If you go into DBA and choose Help, About, what does it say for your version?  That's what Lynn needs to know.  Like mine says
"IS Tech Support Update 09/16/09 SP3.
 
Val
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Val Feehan
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lesleys
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Re: PO-A
Reply #6 - 11/04/09 at 14:56:21
 
We have Version 2004.1 with IS Tech Support Update 5/25/09
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Lesley Smith
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