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AR-E Statements (Read 386 times)
kristinfitz
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AR-E Statements
09/23/04 at 07:55:28
 
I ran a statement for one customer and it was fine.  I ran it for another which has a balance due and it would not populate any information.  When I view the statment I see the form with no information on it and see the code for the fields instead of actual information.  Any suggestions??  Thanks.
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Cyndee Pappas
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Re: AR-E Statements
Reply #1 - 09/23/04 at 08:37:49
 
Check the 2nd customer's account (AR-A or AR-Q) to be sure Send Statements is set to Y.  If it is, maybe the combination of choices (overdue only, zero balance, etc)you are making excludes this customer.
 
Also, there have been previous posts on this. Try searching the archives if the above doesn't help.
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Cyndee Pappas
Industrial Data Systems
EVO~ERP 2006.1 with 02/28/06 update
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Pervasive SQL 2000i

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kristinfitz
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Re: AR-E Statements
Reply #2 - 09/23/04 at 11:19:20
 
Thanks Cyndee.  It was the overdue balance that I had on Y.
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