ISTech Support Forum - email setup

cathyh Active Member I used to be indecisive; now I'm not so sure...... Posts: 1210 Gender:	email setup 09/27/04 at 12:37:59 We are loving the trial version of EVO with email but are having a problem with the email setup. MY purchaser would like to have the PO email copied to her mailbox and we cannot seem to get the BCC email address to save. We enter it and it's gone when we open setup again.
Back to top	Cathy Hamilton Wing Inflatables, Inc. EVO-ERP2008.1(20 users) w/IS Tech update 5/25/09 (as of 08/21/09) Windows 2008 Server/client Pervasive V10.1 IP Logged

Lynn_Pantic Administrator evolution (n) - gradual change to a different form Posts: 5663	Re: email setup Reply #1 - 09/27/04 at 14:29:09 How many characters is it? It is supposed to save 40 characters but we have discovered a problem if it is more than 20 - working on it now. Also, try deleting the NZEMAIL.CFG file in the C:\ISNZ folder on her hard disk and then go into TAS - K again and re-enter everything. I have seen the CFG file get corrupted and need to be regenerated.
Back to top	Lynn Pantic IS Tech Support lynn@istechsupport.com IP Logged

cathyh

Active Member

I used to be
indecisive; now I'm
not so sure......

Posts: 1210
Gender: female

Re: email setup
Reply #2 - 09/28/04 at 07:53:20

Thanks, Lynn, I deleted the file and did the email setup again and that worked. ( Both email addresses that we were trying to set up had 20 characters)
One other thing that doesn't work is the contact field. We are trying to put that in the body of the email but it doesn't show. There is a contact name in the customer file, and it shows up in the TO: drop down for the customer. The company name field does work here.

Back to top

Cathy Hamilton
Wing Inflatables, Inc.
EVO-ERP2008.1(20 users) w/IS Tech update 5/25/09 (as of 08/21/09)
Windows 2008 Server/client
Pervasive V10.1

IP Logged

cluniefan Ex Member	Re: email setup Reply #3 - 06/02/05 at 06:10:22 I have this same problem. This time I wiped out the nzemail.cfg and I'm still getting the same issue that the .pdf file can't be found. If I wipe out the whole ISNZ file, what process do I need to do to set that file up again and start all over. My error seems to be that the file isn't going into the attach file.
Back to top	IP Logged

JNAPIER

Active Member

Evil-Evo Bad Dog!

Posts: 533
Gender: male

Re: email setup
Reply #4 - 06/02/05 at 08:27:51

Quote from cluniefan on 06/02/05 at 06:10:22:

I have this same problem. This time I wiped out the nzemail.cfg and I'm still getting the same issue that the .pdf file can't be found.

If I wipe out the whole ISNZ file, what process do I need to do to set that file up again and start all over. My error seems to be that the file isn't going into the attach file.

I found that if I put the path to just ISTS it works fine. I didn't have a sub folder ATTACH. Maybe making the folder will also work?

John

Back to top

EVO-ERP, ISTS 3.27.08 , 2000I 10 user

IP Logged

cluniefan

Ex Member

Re: email setup
Reply #5 - 06/08/05 at 14:42:46

What about, if I wipe the ISNZ folder all together and restart and make a new one. How do I get the nzemail.cfg and the TASPRO6.ini to get into that file. I know if I do the TAS-K that is suppose to redo the nzemail.cfg file, but I'm unsure where that .ini file is coming from.

Also, when I try to wipe the nzemail.cfg when I go back to TAS-K it's kept all the settings like it's not really letting me redo it completley.

Anyone have any ideas?

Thanks.

kelly@diamondtraffic.com

Back to top

IP Logged

Lynn_Pantic Administrator evolution (n) - gradual change to a different form Posts: 5663	Re: email setup Reply #6 - 06/09/05 at 09:24:24 You don't need the INI file in the ISNZ folder so wiping it out and using TAS-K to make a new CFG file should work fine.
Back to top	Lynn Pantic IS Tech Support lynn@istechsupport.com IP Logged

cluniefan Ex Member	Re: email setup Reply #7 - 06/13/05 at 12:33:47 This still won't work. I wiped it all out and started over and get the message that it can't find the .pdf file. The email part of it sends find. I just end up sending an email with no attachment. We are beating our heads on this one and I've got the President so frustrated she's looking for another software. Any other ideas?
Back to top	IP Logged

Lynn_Pantic Administrator evolution (n) - gradual change to a different form Posts: 5663	Re: email setup Reply #8 - 06/13/05 at 14:26:50 Do you have the 5/17 update and Evo-ERP installed or are you still using the old TAS 6 Evolution?
Back to top	Lynn Pantic IS Tech Support lynn@istechsupport.com IP Logged

Karen Mason Active Member Ain't life grand!?! Posts: 728 Gender:	Re: email setup Reply #9 - 06/14/05 at 04:37:16 I am also having this problem. I am on the 5/17/05 update. The email sends with no attachment. Here is the error message: The file: C:\ISTS\PDFS\P16051.PDF cannot be found and will not be attached to this message.
Back to top	Karen Mason, Vice President Bula Forge & Machine, Inc. 1-60# forgings, machining, & assembly Cleveland, OH Tel:216-252-7600 Fax:216-252-7601 www.bulaforge.com EVO-ERP 09/16/09 SP2 IP Logged

Karen Mason Active Member Ain't life grand!?! Posts: 728 Gender:	Re: email setup Reply #10 - 06/14/05 at 04:46:54 ...continuing my last post. In the file name that pops up: C:\ISTS\PDFS\P16051.PDF I do not have a subfolder PDFS in either my C drive or my dbamfg\ists on the server.
Back to top	Karen Mason, Vice President Bula Forge & Machine, Inc. 1-60# forgings, machining, & assembly Cleveland, OH Tel:216-252-7600 Fax:216-252-7601 www.bulaforge.com EVO-ERP 09/16/09 SP2 IP Logged

Lynn_Pantic Administrator evolution (n) - gradual change to a different form Posts: 5663	Re: email setup Reply #11 - 06/14/05 at 05:44:20 try creating the C:\ISTS\PDFS subfolder and see if that works.
Back to top	Lynn Pantic IS Tech Support lynn@istechsupport.com IP Logged

cluniefan Ex Member	Re: email setup Reply #12 - 06/14/05 at 09:26:29 yes, I'm on the the ERP version and not on the old TAS6 anymore.
Back to top	IP Logged

cluniefan Ex Member	Re: email setup Reply #13 - 06/14/05 at 09:45:14 is there a place that tells you where to "attach" the .pdf document? It seems that that is what is missing. It can't find it in the right place. It's making the .pdf, it's just sticking them in my server dba directory. Example it sticks it in the R:\ directory when it should be placing it in the C:\ISTS directory.
Back to top	IP Logged

JNAPIER

Active Member

Evil-Evo Bad Dog!

Posts: 533
Gender: male

Re: email setup
Reply #14 - 06/14/05 at 11:35:01

Quote from cluniefan on 06/14/05 at 09:45:14:

is there a place that tells you where to "attach" the .pdf document? It seems that that is what is missing. It can't find it in the right place. It's making the .pdf, it's just sticking them in my server dba directory. Example it sticks it in the R:\ directory when it should be placing it in the C:\ISTS directory.

TAS-K at the bottom is the path setting. C:\ISTS or wherever your ISTS folder is on YOUR LOCAl H/D

John

Back to top

EVO-ERP, ISTS 3.27.08 , 2000I 10 user

IP Logged