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printing problems (Read 1076 times)
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printing problems
01/12/05 at 11:29:21
 
Please help...
I just changed to a new computer about a week back...my computer is the central work station.
For some reason since I changed computers I can no longer print any reports from DBA.
I can still print forms (rtm).
Note - we are running a peer to peer setup and all other work stations / users are having no problem printing.
Does anybody have a clue what might be causing this problem
 
Thanks  
Doreen
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Doreen Swaze
Choose Manufacturing Co LLC
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Re: printing problems
Reply #1 - 01/12/05 at 17:16:02
 
What operating system is the new station (I would suspect XP) and exactly what happens when you try to print?
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Lynn Pantic
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Re: printing problems
Reply #2 - 01/13/05 at 07:18:02
 
You would be correct on XP
When try to print to printer nothing happens no error message or anything, just nothing prints. I can print to an efax document and then print to printer though....but this is an added step and can become quite a pain.
 
Note - there are workstations running on xp without any problems
 
Thanks,
Doreen
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Doreen Swaze
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Re: printing problems
Reply #3 - 01/13/05 at 07:50:43
 
Don't forget to run UT-F - Assign Printers and Fonts on your new computer.  I believe this setting is local to the workstation and not system wide.
 
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Re: printing problems
Reply #4 - 01/13/05 at 08:15:23
 
already did that
didn't help
 
thank you though
Doreen
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Doreen Swaze
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Re: printing problems
Reply #5 - 01/13/05 at 09:37:14
 
Is this an HP printer?
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Lorne Rogers
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Re: printing problems
Reply #6 - 01/13/05 at 10:01:34
 
yes
hp laserjet 4200n
 
Doreen ???
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Re: printing problems
Reply #7 - 01/13/05 at 10:33:50
 
Yeah, sounds like JetDirect driver issues. Try switching the driver on your system to a generic driver and see if that helps. I think it might.
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Lorne Rogers
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Re: printing problems
Reply #8 - 01/13/05 at 11:24:01
 
Cheesy
well that must of been the problem...
went on line and downloaded the latest firmware for the HP Jetdirect...
all is working fine now
 
Your help is greatly appreciated
 
Thanks  
Doreen Smiley
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Re: printing problems
Reply #9 - 01/13/05 at 11:50:06
 
No problem. Glad it is working.... Cheesy
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Lorne Rogers
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