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Problem with new multi-bill-to deposit function (Read 358 times)
chrisbowden
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Problem with new multi-bill-to deposit function
11/21/05 at 14:25:14
 
I tried using the new multi-bill-to deposit function today.  I had 2 invoices from 2 different bill-to's on the same check.  Keyed in full check amount, applied 1st invoice.  At end, went through screens and answered "Yes" when asked if I wanted to apply balance to a different customer (bill-to).
 
When deposit screen appeared, showed "Continuing check # xxxx" at top.  Good.  Balance of check at bottom, though, showed entire check.  Applied money to 2nd invoice.  Still showed balance of 1st invoice as unapplied balance.  When got to end of deposit, answered "No" to apply balance as customer deposit.  Application ended.
 
GL for cash now out of balance.  System removed invoices from open AR list, relieved AR, sales commissions, and customer earned discount in GL, but no cash was posted to the operating/bank account.  Had to post journal entries to operating GL account to get back into balance.
 
No idea what happened or why it did this.  Any ideas?
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Chris Bowden
Amstar Foods LLC
ISTech 2004.1 12/21/08 - 5 user - Classic & Evo - patch as of 01/07/09
Pervasive 2000i SP3 / XP Pro
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NovaZyg
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Re: Problem with new multi-bill-to deposit functio
Reply #1 - 11/21/05 at 19:53:14
 
This has been fixed, and will be in the next post due out anyday now.
 
 Smiley
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Allen Landry
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chrisbowden
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Re: Problem with new multi-bill-to deposit functio
Reply #2 - 11/22/05 at 06:23:49
 
Fantastic!
 
I wasn't sure if I was doing something wrong or not since I had never used before.
 
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Chris Bowden
Amstar Foods LLC
ISTech 2004.1 12/21/08 - 5 user - Classic & Evo - patch as of 01/07/09
Pervasive 2000i SP3 / XP Pro
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