Quote from kevind on 03/16/07 at 06:18:55:Your problem is different than what the subject of this thread was.
I had this same problem. I was caused by a bug in an update quite some time ago. It was creating rogue duplicate records in BKICMSTR and MTICMSTR. Since these were just duplicate records in these two tables, and not legitimate items with related records in other files, you use Maintain Database to remove them.
Choose the appropriate BKICMSTR table from the list, put the item number in the search box, click search. You should find more than 1 record with the same Item number. Check each row, and verify which one is valid. Click in any field of the invalid record, then click the '-' button at the bottom of the screen. This will delete this record from this table. Do the Same in the MTICMSTR table.
Thanks for that Kevin, although this topic still seems unanswered... In any event, I tryied what you suggested and as I said above, I only have the duplicates in the BKICMSTR file and the (-) is grey out. All users are out of the system, but if I check off "Allow Editing" it still says the item is locked by another user.