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	05/28/25 at 13:11:32 News: \| IS Tech Support \| Evo~ERP \| Evo Wiki \| Forum \|

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Printing Statements (Read 686 times)

Charlie Klihr

Member

Custom Transformer
Manufacturing

Posts: 66
Gender: male

Printing Statements
12/23/05 at 07:55:25

In the last week or so we have been unable to print statements for some customers (AR-E). Some customer statements print and others do not. By do not, I mean that the page prints but no data. The field names of what is supposed to be where the data is from is all that prints. It seems to be a random feature. Anyone having this problem? I have reindexed alll associated files to no avail.

Charlie (I'm Too Old For This) Klihr
DBA Classic 2004.1, ISTS 12/28/13
25 Users
Evo~Erp 14 Users, Build- 01/02/14 T7-7iR6
PSQL v11
Crystal Reports v7.0
Windows Server 2008 R2

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JNAPIER Active Member Evil-Evo Bad Dog! Posts: 533 Gender:	Re: Printing Statements Reply #1 - 12/23/05 at 07:58:24 I know this is the obvious but are they flagged in AR-A to print statements? John
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Charlie Klihr Member Custom Transformer Manufacturing Posts: 66 Gender:	Re: Printing Statements Reply #2 - 12/23/05 at 08:24:21 One in question had "send statements(Y or N)" set to "N". Is this the flag you mentioned. I changed it to Y and the statement printed. Thank you so much, now I can relax for a few minutes yntil another problem appears. Merry Chtistmas!
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Charlie Klihr Member Custom Transformer Manufacturing Posts: 66 Gender:	Re: Printing Statements Reply #3 - 12/23/05 at 08:53:13 Well, The flag setting to Y worked on some customers, but others that have the flag set to Y still do not print any info. I can not find a pattern to this behaviour. If the file had no data for a particular customer would it not still print the customer address and so on, with zero values?
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cathyh

Active Member

I used to be
indecisive; now I'm
not so sure......

Posts: 1210
Gender: female

Re: Printing Statements
Reply #4 - 12/23/05 at 09:24:40

I think AR-E, the program for statements must be set to not print anything if there are no outstanding invoices or payments made and you have not chosen to print statements with 0 balance or statements with open amounts only. In Evo you just get a blank page, in DBA you get a page with the field names. You must be using DBA. If you want these to print, you can pick print statements with $0 balance- don't know why you would want to though! Cheesy

Cathy Hamilton
Wing Inflatables, Inc.
EVO-ERP2008.1(20 users) w/IS Tech update 5/25/09 (as of 08/21/09)
Windows 2008 Server/client
Pervasive V10.1

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JNAPIER Active Member Evil-Evo Bad Dog! Posts: 533 Gender:	Re: Printing Statements Reply #5 - 12/23/05 at 09:28:37 In EVO if you want all accounts to print, that are flagged to print set the prompt Overdue, Current or All to A and the prompt print accounts with 0 balance to Y. This will print 0 balance statements. John
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Charlie Klihr Member Custom Transformer Manufacturing Posts: 66 Gender:	Re: Printing Statements Reply #6 - 12/23/05 at 09:53:44 Thank you all for the help. Maybe I can make this work.
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ISTech Support Forum › Evo-ERP and DBA Classic › Accounting

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