Here's an interesting question:  is there any way to customize DBA such that when you enter a new customer record, if the customer is from a specific state the sales tax field is automatically set to Y?  Currently we only have to charge sales tax to certain states (so I'm told) and the default right now is N.  Sales folks whip right by this field many times and don't change it to yes for certain states,
and we end up not charging sales tax when we are supposed to.
 
I know it's mostly a user error, but we were thinking maybe there was a way to get DBA to catch these on data entry.
 
Thanks,
 
Val