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Copy Order Really Copies!!! (Read 326 times)
gtladmin
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Copy Order Really Copies!!!
04/12/06 at 07:40:54
 
A user complained to me yesterday he was copying a sales order to create a new one, and somehow it created 455 copies of the order!  It looks like he went through and closed them all, but in spite of my figuring that probably a key or something got stuck on his keyboard (which he strongly insisted didn't happen), he wants to know how EvoERP could have done this.  Any other suggestions? It seems to also have whacked out our open orders numbers, somehow.
 
So, do we need to do anything else in DBA/EvoERP to rectify this issue?  What would you suggest I tell the user?
 
TIA,
 
Val
 
 
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Val Feehan
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Karen Mason
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Re: Copy Order Really Copies!!!
Reply #1 - 04/12/06 at 12:54:21
 
Can't help you with the why it happened, but my order entry person says you can delete the items through SO-A (actually didn't even have to close them first).  Then go into SD-M (sales order defaults) and reset the number.
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Karen Mason, Vice President
Bula Forge & Machine, Inc.
1-60# forgings, machining, & assembly
Cleveland, OH
Tel:216-252-7600 Fax:216-252-7601 www.bulaforge.com
EVO-ERP 09/16/09 SP2
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gtladmin
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Re: Copy Order Really Copies!!!
Reply #2 - 04/13/06 at 05:43:31
 
Thanks, Karen.  The orders were actually all numbered 0 and were all closed as they were created--really weird!  They're going thru and deleting them.  They had already gone ahead and continued to enter sales orders after that incident, so we can't resent the numbers, we just have to account for the huge gap.  Oh well.
 
Regards,
 
Val
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Val Feehan
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