I am trying to remove a former employee from our DBA (2004.1 version).  When I hit the delete key and say "yes" to "Do you want to delete?" The name is still there.  I exit out and go back in to see if it is still there and I get a message "Access violation at address 006E9A4F in module 'Tp5wdba.exe'. Read of address 00000208." I click okay and it lets me back into PS-A module and the name is still there.  
 
I am also getting an error message when I try to create another security level in PS-B.  It says "BTRIEVE error - I:/dbamfg/DEFAULT/BKSLEVEL.B - 46." Then I have to click on the "ok" butten numerous times to get it to clear.
 
I have full access to DBA however I do not have "Administror Access" on our overall network.  Could that make a difference?  My computer guy says no.  I should also note my computer guy reset the server hoping to clear the errors but it hasn't helped.
 
Dawn
 

It turns out I had 4 files that needed to be re-indexed.
 
BKPUSER.B
BKSLEVEL.B
BKSLMSTR.B
BKSYUSER.B
 
Now everything is working as it should.
 
 
 
Dawn

There is a Pervasive utility named Rebuild that you need to use.  Select the file(s) and leave all the settings as default and process.  For the security related files you need to do it when no users are in DBA.