As Cathy said, I didn't immediately know how to be of any help with your real problem but I thought that I could comment on your secondary problem (not being able to show us pictures).
My guess is that the two blank locations aren't really blank but instead contain unprintable characters or something. Maybe a different amount of spaces? I haven't dug into the DBA code and I don't know how sensitive to such things it is. I do remember something about fixing binary zeros and I wonder if that's got anything to do with it but my memory of that topic is foggy. I'm just bringing it up in case it jogs someone else's memory.
I think that it would help whomever would be assisting you if they had a copy of your inventory data so that they could more directly look at it. If you pay ISTech for support then I'd assume they'd want that data.
Quote from TFay on 05/01/07 at 09:34:41:This forum never ceases to amaze me. I get three responses to my original post talking about my inability to attach a picture of my IN-A Location screen and absolutely no response regarding the DBA problem I posted about. The reason that this is an age old problem is becuase there seems to be no avenue for me to pursue a fix. Does ISTECH not offer fee based support? Anyone willing to help me fix this for $800/hr ?????