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RMA problems (Read 297 times)
cathyh
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I used to be
indecisive; now I'm
not so sure......

Posts: 1210
Gender: female
RMA problems
10/25/07 at 13:12:25
 
I am trying to play with the RMA and S/R modules in my test company.  First, right after the "Shipping Amount" screen, I get the information message:"This program cannot be run from this menu.  To run this program you need to run it from Evo~Erp."  I hit OK and get to the information screen.  When I get down to reason for return code and do a look-up to pick one that I have already entered, pick one and enter, I get the message: "That is not a Valid RMA Reason for Return code."  None of the ones in the drop down work.  I have to hit ESC to get out of that screen and then I can print the acknowledgment, without the information.
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Cathy Hamilton
Wing Inflatables, Inc.
EVO-ERP2008.1(20 users) w/IS Tech update 5/25/09 (as of 08/21/09)
Windows 2008 Server/client
Pervasive V10.1
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cathyh
Active Member
*****


I used to be
indecisive; now I'm
not so sure......

Posts: 1210
Gender: female
Re: RMA problems
Reply #1 - 10/25/07 at 16:02:16
 
When I changed the setting in IS Tech Defaults from R (required) to Y for "Control RMA Return Codes"  I could enter a code.  
I'm not sure anymore what the difference is (except that one works and one doesn't) Wink
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Cathy Hamilton
Wing Inflatables, Inc.
EVO-ERP2008.1(20 users) w/IS Tech update 5/25/09 (as of 08/21/09)
Windows 2008 Server/client
Pervasive V10.1
Email WWW   IP Logged
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