ISTech Support Forum - RMA Troubles

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RMA Troubles (Read 394 times)

carie

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Posts: 209
Gender: female

RMA Troubles
10/29/07 at 11:18:36

In a Sales order that has been converted from an RMA
I get this error after being asked if I want to enter Serial #'s :

A record was not found in FILELOC for file - ISRMAI.BT2 - 2 . The must be a record for each file opened.
Then it allows me to enter serial control.

Also in the new RMA I get a similiar error when trying to open RMA:

A record was not found in FILELOC for file - ISRMAC.BT2 - 2 . The must be a record for each file opened.

Evo-ERP Version 2015.2 with Build 7/02/2015
Pervasive 11.3 - 10 licenses / DBA since 2002

Carie Kirk
McDantim Inc
Helena, Montana

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Theran

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Posts: 70
Gender: female

Re: RMA Troubles
Reply #1 - 10/31/07 at 16:56:54

I think these are files that were created or should have been created with the last update. I have both of these files in my default folder and they are dated 9/26/07. Again I think they were from the last update and I had some problems after I installed the update and had to run a utility to create some files that were needed. You should contact Lynn. You either run a UTILITY called NEWINIT or DBAIF.

Teres Heran
Armature Coil Equipment, Inc
DBA Classic, Ver 2004.1 with IS Tech 9/21/07

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carie Full Member Posts: 209 Gender:	Re: RMA Troubles Reply #2 - 11/01/07 at 09:15:04 I thank you for your response
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