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How do you unlock someone? (Read 1172 times)
gtladmin
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How do you unlock someone?
02/05/08 at 07:55:14  
User locked themself out of Evo--I have no idea how to unlock.  This was in the forum at one point, I do remember it, just can find it now.  HELP  ASAP!
 
Val
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Val Feehan
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Re: How do you unlock someone?
Reply #1 - 02/05/08 at 08:16:26  
You don't mean running DBAMS.exe to allow multiple instances - (helps when you crash out of DBA so that you don't have to reboot)?
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Mike Nessen
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gtladmin
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Re: How do you unlock someone?
Reply #2 - 02/05/08 at 08:32:05  
Nope, they are actually locked out of Evo after trying multiple times to log in unsuccessfully. This was a new "feature" added a short time ago (2006, 2005 maybe?).  I know of the "default" way to fix it, but how do you actually unlock them if you had to get it done ASAP?  There is a way.......
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Val Feehan
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Re: How do you unlock someone?
Reply #3 - 02/05/08 at 08:35:23  
Hmm...I've heard about that one.  I assume you would have to log in as the Admin.  Maybe on the users screen when logged in as Admin?
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Mike Nessen
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gtladmin
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Re: How do you unlock someone?
Reply #4 - 02/05/08 at 08:44:46  
nope, I've logged in as Admin and I can't find it on any menu...it's a real mystery.......
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Val Feehan
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Re: How do you unlock someone?
Reply #5 - 02/05/08 at 09:06:24  
Ok I wrote it, and if memory serves, you must run PS-A and just open and save that users record. That will clear the lock.
 
or wait 30 mins... and it will clear by itself.
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Allen Landry
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