We often have the same item on a sales order twice.  The order calls for 12 of item #1400 @ price $2.95 and we often give a sample of that same item - 1 of item #1400 @ $0.00 price.
 
It appears that when there is the same item on a SO twice, and we use Scan-Ship, when we post the invoice we must manually enter the lot number of the first scanned item - even though it shows a total of 13 scanned.
 
It seems that during scan ship - it is combining the lot number information on the second scanned item which may be part of the problem.
 
Has anyone else run into this problem?
 
Dawn

Are the duplicate items being scanned separately?  i.e. scan the part enter a qty of 12 and then scan the sample and enter a qty of 1?  Or is it scan the part and enter the total qty for the part and the sample?

Lynn,  
 
I received the updated programs - thanks!  This issue has been fixed - yeah!!!!!
 
Dawn