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Deposit on Sales Order - credit to customer? (Read 445 times)
markoptics
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Deposit on Sales Order - credit to customer?
04/02/08 at 10:21:35
 
HI,
 
I have a customer prepayment against a sales order.  My customer would like to have some documentation of this transaction that they can use to apply for payments in the future.  What is the best way to do this?
 
Thanks,
Julie
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gtladmin
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Re: Deposit on Sales Order - credit to customer?
Reply #1 - 04/02/08 at 12:40:12
 
Can you see what the report looks like if you print the customer's deposit (AR-N I think).  Maybe that would be useful to send them?
 
Val
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carie
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Re: Deposit on Sales Order - credit to customer?
Reply #2 - 04/03/08 at 08:19:58
 
Statements have an option to include Deposits
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Carie Kirk
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DianeM
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Re: Deposit on Sales Order - credit to customer?
Reply #3 - 05/14/08 at 06:46:55
 
Why not just send and acknowledgement (SO-B).  Once you have posted your deposit in AR-N and associated it to a sales order, you can print an acknowledgement that will allow you to show the deposit.  We also created a proforma invoice form that I use in SO-B to send the customer.  Hope this helps.
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