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Evo won't open. (Read 1465 times)
Brian Snyder
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Evo won't open.
01/08/09 at 11:34:02  
I tried opening Evo this morning and got the following message: "Btrieve memo file (WBTRVMEMO.B) could not be opened and Btrieve memos will not be available." Evo then loaded but it won't allow me to access any of the modules.
 
Classic opens fine.  Any ideas on how to get this fixed?
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D. Brian Snyder
Prebco Bushing Company
Baldwin Park, California
Evo-ERP 2007.1 ISTech Update 5/1/07
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kkmfg
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Re: Evo won't open.
Reply #1 - 01/08/09 at 12:59:27  
I'm pretty sure that has happened to us. The usual cause is a zombie version of evo lurking in the shadows. If you know how to kill Evoerp.exe and the tp7runtime then do that. Otherwise, reboot.
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Collin
K & K Manufacturing, Inc

EvoERP Version 1-22-10 SP3
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Brian Snyder
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Re: Evo won't open.
Reply #2 - 01/08/09 at 13:14:47  
Tried the reboot, but it didn't help.
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D. Brian Snyder
Prebco Bushing Company
Baldwin Park, California
Evo-ERP 2007.1 ISTech Update 5/1/07
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RPCAdmin
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Re: Evo won't open.
Reply #3 - 01/08/09 at 13:53:04  
To be clear, that would be a reboot of the workstation and not the server.
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Mike Nessen
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EVO-Erp Build (always the latest) Client/Server
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Brian Snyder
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Re: Evo won't open.
Reply #4 - 01/08/09 at 14:05:51  
This is a stand-alone computer. No network involved.
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D. Brian Snyder
Prebco Bushing Company
Baldwin Park, California
Evo-ERP 2007.1 ISTech Update 5/1/07
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kkmfg
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Re: Evo won't open.
Reply #5 - 01/08/09 at 14:12:49  
It doesn't happen to be Vista is it?
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Collin
K & K Manufacturing, Inc

EvoERP Version 1-22-10 SP3
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Brian Snyder
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Re: Evo won't open.
Reply #6 - 01/08/09 at 14:16:09  
Nope.  Windows XP.  We don't use EVO that often, but we do use it.  We just updated the payroll software yesterday.  I wonder if something went wrong there?
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D. Brian Snyder
Prebco Bushing Company
Baldwin Park, California
Evo-ERP 2007.1 ISTech Update 5/1/07
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Lynn_Pantic
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Re: Evo won't open.
Reply #7 - 01/08/09 at 21:03:30  
It was the payroll update that did it...   Sad  Apologies...
 
Re-download the payroll update and reinstall it and it will fix it.
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Lynn Pantic
IS Tech Support
lynn@istechsupport.com
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