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missing work order routings (Read 707 times)
ddlong
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missing work order routings
08/19/09 at 08:34:50
 
For at least the past couple of weeks, I've been getting complaints that the routing doesn't print on the work order the first time it is printed.  When they discover it missing and go back in...it prints.  It doesn't happen all the time, but often enough that I'm hearing about it frequently.  Has anyone else seen this problem.  We are on EVO with the 5/25/09 update.
 
Darla Long
 
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Darla Long
Catalytic Industrial Group, Inc.
Independence Ks
dba 2004.1 client/server EVO Version 2020.0 08/07/20 Build Pervasive 11.3
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Lynn_Pantic
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evolution (n) -
gradual change to a
different form

Posts: 5681
Re: missing work order routings
Reply #1 - 08/22/09 at 21:28:45
 
Reindexing ROUTING, WOROUT and WORKORD was suggested - feedback as to whether it worked is requested.
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Lynn Pantic
IS Tech Support
lynn@istechsupport.com
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ddlong
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Posts: 205
Gender: female
Re: missing work order routings
Reply #2 - 08/26/09 at 11:56:49
 
I reindexed the routing and workorder files and since it was sporatic will have to wait a little while to see if it helped.  I will talk to the girl who pulls through work orders and report back next week.
 
Darla Long
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Darla Long
Catalytic Industrial Group, Inc.
Independence Ks
dba 2004.1 client/server EVO Version 2020.0 08/07/20 Build Pervasive 11.3
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