ISTech Support Forum - Problem when sending an email invoice.

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Problem when sending an email invoice. (Read 1513 times)

Brian Snyder

Full Member

Posts: 124

Problem when sending an email invoice.
09/25/09 at 13:52:35

When sending an email invoice we get the message: C:\ISTS\PDFS|I29764.PDF cannot be found and will not be attached to this message. I'm pretty sure it is a setting problem because I found the I29764.PDF file in the main C:\DBAMFG file.

So the I assume some setting is either sending the PDF file to the wrong location or the program is looking for it in the wrong place. Any idea what we need to change to get this to work?

Thanks,

Brian

D. Brian Snyder
Prebco Bushing Company
Baldwin Park, California
Evo-ERP 2007.1 ISTech Update 5/1/07

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Lynn_Pantic Administrator evolution (n) - gradual change to a different form Posts: 5681	Re: Problem when sending an email invoice. Reply #1 - 09/25/09 at 14:28:16 If your signature is correct and you really are still on the 2007 version, then you need to delete NZEMAIL.CFG from C:\ISTS\ and then use TAS-K to re-set the Attach path. If you are on a newer version, change your signature and I will repost an appropriate answer because the settings program has changed.
Back to top	Lynn Pantic IS Tech Support lynn@istechsupport.com IP Logged

Brian Snyder Full Member Posts: 124	Re: Problem when sending an email invoice. Reply #2 - 09/25/09 at 22:42:59 Yes, the signature is correct, we are on the 5/1/07 version. Deleting the NZEMAIL.CFG and resetting it to C:\DBAMFG did the trick. Thank you. However, we are getting a lot of these PDF files going into the main DBAMFG folder. Is there some way to change a setting so the PDF files go somewhere else?
Back to top	D. Brian Snyder Prebco Bushing Company Baldwin Park, California Evo-ERP 2007.1 ISTech Update 5/1/07 IP Logged

Lynn_Pantic Administrator evolution (n) - gradual change to a different form Posts: 5681	Re: Problem when sending an email invoice. Reply #3 - 09/26/09 at 14:09:44 TAS-K has a setting to define the "Attach Path". You need to point it someplace else. Once you redirect it, make sure the folder specified exists and you have write access to it.
Back to top	Lynn Pantic IS Tech Support lynn@istechsupport.com IP Logged

RPCAdmin Active Member Please save me from the Users!!!!!!! Posts: 521 Gender:	Re: Problem when sending an email invoice. Reply #4 - 09/27/09 at 16:28:05 Don't you mean US-A?
Back to top	Mike Nessen Sr. Engineer/IT Manager/Anything else I need to be EVO-Erp Build (always the latest) Client/Server Pervasive 2000i on NT4 Server 15 users IP Logged

Lynn_Pantic Administrator evolution (n) - gradual change to a different form Posts: 5681	Re: Problem when sending an email invoice. Reply #5 - 09/28/09 at 15:16:28 US-A for current users, yes, but the original poster is on a much older version (2007)
Back to top	Lynn Pantic IS Tech Support lynn@istechsupport.com IP Logged

RPCAdmin Active Member Please save me from the Users!!!!!!! Posts: 521 Gender:	Re: Problem when sending an email invoice. Reply #6 - 09/29/09 at 04:20:41 Wow - lost track - thought that had been around for a while.
Back to top	Mike Nessen Sr. Engineer/IT Manager/Anything else I need to be EVO-Erp Build (always the latest) Client/Server Pervasive 2000i on NT4 Server 15 users IP Logged

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