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AP-C does not show all receivers (Read 672 times)
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AP-C does not show all receivers
12/16/09 at 15:45:56
 
We have returned items we posted as negative quantities under PO-C.  When trying to post the vendor credit memo, not all receipts are showing up in AP-C even though the purchase order receipt report PO-O-E shows the receipts.  How can I post the credit memo.
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Lynn_Pantic
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Re: AP-C does not show all receivers
Reply #1 - 12/16/09 at 16:26:36
 
When AP-C has a button to view all receivers - see what that shows you.  Maybe somebody closed the PO or already entered a credit.
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Lynn Pantic
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Re: AP-C does not show all receivers
Reply #2 - 12/16/09 at 17:40:18
 
I did do "view all" and the receivers are there.  However when we enter the negative invoice amount and try to post the invoice, we cannot access those receivers.  I think the problem is - the items we sent back are recounted by our vendor and then they send credit memo with corrected quantities.  There is always a 3-4 piece discrepancy (plus or minus).  The receiver is reopened and the differences are added to the receiver.  It is the added "correction" that never shows up.  Do you think this is what is causing the problem?
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Re: AP-C does not show all receivers
Reply #3 - 12/17/09 at 08:52:28
 
When you are entering PO Invoice that is a credit (net negative amount) you can not tag a combination of positive and negative lines.  You need to enter a net 0 invoice first and take the offsetting positive and negative, then a second negative invoice for the balance of negative items.
 
If it is a zero or positive invoice that is paying a combination of positive and negative items, you need to choose the negative ones first, then you can choose the positive.
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Lynn Pantic
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