I closed one S/R WO and  issued materials to the remaining 2 WO from 1 S/R, when I posted the S/R Invoice it did not enter finished production to either WO. Should I have purged the one I closed for it to do this correctly?
 
~Carie

So if I close them now do you know what it does to inventory?
 

Problem:  Parts Routings do not carry over to the RMA/SR WORK ORDER so workers have no sequence to enter labor.
The RMA module automatically creates work orders when a part is dispositioned to REPAIR - but the work order has no sequence or routing so we have to manually enter routings every time...shouldn't the EVO system carry over the parts routing?

SR Defaults has a place to enter a "Generic SR Number".  This part can be given a Routing such as "Inspect, Disassemble, Repair"  or whatever is appropriate for your parts and it will be attached to all S/R work orders for the purpose of reporting labor.

The items do not show up as being in stock, but they do show as being on order for that location.  
 
You can also report all open S/R lines with CR or Excel reports using a query like this:
 
Code:

SELECT i.bkar_inv_sonum, l.bkar_invl_asd, i.bkar_inv_cuscod, i.bkar_inv_cusnme, l.bkar_invl_pcode, l.bkar_invl_pdesc, l.bkar_invl_ooqty
	FROM ISSRINV i INNER JOIN ISSRINVL l
		ON i.bkar_inv_sonum = l.bkar_invl_invnm
	WHERE i.bkar_inv_invcd = 'S'
		AND l.bkar_invl_ooqty > 0
		AND l.bkar_invl_um_ln_1 BETWEEN '1' AND '99'
	ORDER BY i.bkar_inv_sonum 

 
We use this to create a report that shows S/R#, Date In, Customer #, Customer Name, Product #, Product Name, and Qty

That's just it. Since customer items do not belong to our companies, they should not show as being in our inventory, at least as far as accounting is concerned. They are not like returned goods.
 
When invoicing is done on repairs, the items very briefly pass through inventory as the repair WO is completed and then the invoice removes the items. The value of the item does not hit COGS, only the parts used do.
 
Unfortunately, I don't see any internal report in EvoERP the will allow you to see open SO items by location. There should be a repair queue report that users can run, I agree.