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Disappearing Sales Orders (Read 1039 times)
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Disappearing Sales Orders
06/20/13 at 10:23:16  
IN the last few weeks we have had about 3 Sales Orders disappear. We have had the problem about 4 months back. I did notice that this problem was solved a couple of years ago.  So I am not sure how it is happening.
 
We are running DBA Classic 2004.1 with update 10/24/12 SP1.
 
Thanks
Shanthi
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Re: Disappearing Sales Orders
Reply #1 - 06/26/13 at 09:35:50  
HI,
 
Does anybody know why this might be happening? We are seeing this happen at least once a week now.  
 
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Kelloggs
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Re: Disappearing Sales Orders
Reply #2 - 06/26/13 at 10:32:33  
Go into Maintain Database
 
Open tables BKARHINV or BKARINV Can you see those Sales Orders??
 
Do you re-index  your tables on a regular basis?
 
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Re: Disappearing Sales Orders
Reply #3 - 06/26/13 at 10:41:16  
Not unless we absolutely need to. I did look in BKARINV and BKARHINV and they wwre not there. Do think reindexing will help the problem?
 
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Re: Disappearing Sales Orders
Reply #4 - 06/26/13 at 10:53:54  
if they aren't there no need to re-index. They are gone.
 
I have seen lots of post about data "mysteriously disappearing". We regularly see purchase order lines "disappear"
 
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Re: Disappearing Sales Orders
Reply #5 - 06/26/13 at 11:07:36  
Are there inventory transactions for those sales orders?
if so, someone could have delete them
 
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