It would be REALLY great IF we could track the users who remove accounts from credit hold to get a sales order shipped even though accounting has forbidden this.  We have this happen quite a few times and there seems to be no way to stop it.  Our sales reps claim ignorance   when asked how it got changed.   Sales reps are the ones who setup accounts because accounting feels they do not have the time, and they won't get it done fast enough for Sales.  So Sales enters customer accounts and then creates the orders.  If Accounting has flagged the account On Credit Hold, because Sales has access to AR-A they can flip that off and we don't know who's done it.
 
I know we are not the only company to have their sales reps enter customer accounts.  Therefore, it would be better to have that credit hold be enabled/disabled from another Accounting function that Sales would not have access to--I agree with previous users this should be a more controlled, financial function.
 
A report showing accounts on credit hold, when they were put on, by whom, when removed, by whom would be helpful, too.  
 
Just a request from the peeps, who keep telling me to find a way to block this or figure out whodoneit!  
 
TIA!
 
Val

Also, CM-A access will allow them to update changes to address and contact information which will synch with the customer master but prevent them from accessing the credit hold setting.