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A backup copy of a SO (Read 715 times)

JamesO

Member

Posts: 66

A backup copy of a SO
10/25/18 at 12:41:23

A user was entering orders SO-A and received the following message: "A backup copy of a SO for this customer was found. do you wish to view it and possibly restore? If not this backup will be removed" It then gives you a choice of "yes" or "No (leave it as is)

I have searched the forum but have not found this pop-up before.

The user has used EVO for many years and has never seen this one. She did select "no"

We did do the 2018.2 update a couple of weeks ago.

I just want to make sure if this happens again I can tell the user(s) the correct choice.

Thank you...

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Lynn_Pantic Administrator evolution (n) - gradual change to a different form Posts: 5663	Re: A backup copy of a SO Reply #1 - 10/25/18 at 19:44:26 This was a recent change (2018.2). If you get dumped out of a SO from SO-A and go back in to re-enter it, there is a backup copy of what you have entered so far that you can recover.
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JamesO Member Posts: 66	Re: A backup copy of a SO Reply #2 - 10/26/18 at 12:15:54 Thank you Lynn....
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