Welcome, Guest. Please Login.
05/05/24 at 05:45:56
News:
Home Help Search Login


Pages: 1
Send Topic Print
reversal inccorrectly shows on customer statement (Read 932 times)
Laura Oliver
Active Member
*****




Posts: 984
Gender: female
reversal inccorrectly shows on customer statement
03/11/19 at 15:47:37
 
A new helper accidentally entered a January  2019 deposit incorrectly.  I reversed it. Now I find that the statement reflects the reversal and it looks likes the customers owes us more money than they really do.  
AR-F is correct but AR-E is wrong.    
Any ideas on what I should do?
Thanks
Laura
Back to top
 
 

Laura D. Oliver
classic DBA since 1997
EVO on Amazon server as of 5-2022
DIXIE PRECISION INC.
Birmingham, Alabama
(205)- 841-8400

www.dixieprecision.com



Email WWW   IP Logged
Laura Oliver
Active Member
*****




Posts: 984
Gender: female
Re: reversal inccorrectly shows on customer statem
Reply #1 - 06/25/19 at 12:57:04
 
Any ideas?
All help appreciated.
Thanks
Laura
Back to top
 
 

Laura D. Oliver
classic DBA since 1997
EVO on Amazon server as of 5-2022
DIXIE PRECISION INC.
Birmingham, Alabama
(205)- 841-8400

www.dixieprecision.com



Email WWW   IP Logged
Laura Oliver
Active Member
*****




Posts: 984
Gender: female
Re: reversal inccorrectly shows on customer statem
Reply #2 - 09/16/19 at 15:20:44
 
Any ideas?
Thanks
Laura
Back to top
 
 

Laura D. Oliver
classic DBA since 1997
EVO on Amazon server as of 5-2022
DIXIE PRECISION INC.
Birmingham, Alabama
(205)- 841-8400

www.dixieprecision.com



Email WWW   IP Logged
Laura Oliver
Active Member
*****




Posts: 984
Gender: female
Re: reversal inccorrectly shows on customer statem
Reply #3 - 04/07/20 at 11:43:34
 
I went to BKARINVT.  Searched by date 1-6-2019.  
BARINVT showed  
a payment for       -36025.00
and a reversal for  36025.00   (this needs to be deleted)  
also there is a NSF check for 210.00  (this needs to be deleted)  
 
I think the problem could be fixed if i zeroed out:  
           BKAR.INVT. AMTRM   shows 36025.00
           BKAR.INVT. AMTRM   shows     210.00  
 
 
I am thinking about temporarily  changing the two non zero amounts in  BKAR.INVT. AMTRM  to $1.00 each and see what happens.  I dont really want to zero them out yet because i am thinking/hoping i discover whatever reciprocal action i really need to take and then i can go back and change the $1.00 to 36025.00 and $210.00 and take the correct action.  But meanwhile temporarily changing       BKAR.INVT. AMTRM   to $1.00 will make my statement look closer to correct and shouldn't effect the AR Listing in AR-E.
 
I will think about this for a few days and in the meanwhile if anyone has any suggestions I would appreciate them.  
Thanks
Laura  
 
 
Back to top
 
 

Laura D. Oliver
classic DBA since 1997
EVO on Amazon server as of 5-2022
DIXIE PRECISION INC.
Birmingham, Alabama
(205)- 841-8400

www.dixieprecision.com



Email WWW   IP Logged
Laura Oliver
Active Member
*****




Posts: 984
Gender: female
Re: reversal inccorrectly shows on customer statem
Reply #4 - 04/08/20 at 14:10:24
 
I made the changes and I don't see any ramifications yet. Originally I said AR-F was perfect but I must have been overlooking the NSF for 210.00 or at least now AR-F shows:
NSF CHECK                 100003        122 01/06/19   458         0.00         0.00         0.00         0.00       210.00       210.00
 
But AR-E is now closer because I changed the amounts in BKAR.INVT. AMTRM to .02 and .03 and these amounts do print out on the statement which is better than 36025.00 and 210.00
I will live with these .02 and .03 printing out on the statement for a while.  My next project will be to fix AR-E so it doesnt reflect the NSF for 210.00
I did notice that BKAR.INVT.CLOSD had a zero date.
 
 
Back to top
 
 

Laura D. Oliver
classic DBA since 1997
EVO on Amazon server as of 5-2022
DIXIE PRECISION INC.
Birmingham, Alabama
(205)- 841-8400

www.dixieprecision.com



Email WWW   IP Logged
Pages: 1
Send Topic Print