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Ship Qty issues (Read 429 times)
GinaR
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Ship Qty issues
07/09/19 at 14:31:23
 
I have two open sales orders that i am trying to update so that I can invoice them. My issue is that as soon as I enter the quantity into the SHIP QTY line it immediately reverts back to zero and puts the quantity in the BACKORD Qty line. I have been trying to figure it out and gone over all of the manuals but nothing I have tried has worked. Sure I'm not the only one this has happened to so I would greatly appreciate some help.
 
Thanks,
 
David
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Lynn_Pantic
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Re: Ship Qty issues
Reply #1 - 07/09/19 at 14:35:39
 
If the line is set as released then it will backorder anything that is not on-hand.  Use SO-E to release.
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Lynn Pantic
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