I had this happen 3 times in 2023.  If I reverse a customer deposit in AR-C it is not properly reflected in AR-R.  The reversal is actually dulplicted in AR-R.  
GL-D CR journal will properly reflect the customer's check reverrsal.  Normally my GL-D CR will match AR-R.  but it doesnt.   For example if I reverse a $630.00 customer deposit the AR-A will be $1260 less than Gl-D CR
 
I think everything is correct but AR-R.
 
So i can't trust AR-R . To have a good check and balance I take the bank statement deposits and subtract the non AR deposits.  This will match GL-D CR number but no AR-R if there has been a reversal.  
 
Has anyone else had this problem?
Thanks
Laura