Vicki -
There are several posts along this same line in different areas of the forum. The bottom line is that DBA Software (as a company) is no longer providing anything beyond essential bug fixes to the current platform. They are devoting their programming resources to their new EziJobs version which may have a lot of good features but is nonetheless a new program with the associated learning curve and potential bugs. As a lifetime license user, you can get the EziJobs update for free but you will pay the price in training employees in a completely new software, the potential problems transferring data from the current DBA (they have promised a program to transfer data but there has been some discussion whether all historical transaction data will transfer over - yet to be determined...) and if you jump in early, the inevitable bugs inherent in a new software product.
IS Tech Support was established in January of 2003 as an alternative for existing DBA customers who prefer to stay with the existing platform and build on it. We offer program updates and enhancements for a modest charge of $35/month as well as this free user forum and support plans offering unlimited email and phone support for additional charges. See
www.istechsupport.com/guest-plans.asp for additional details.