ISTech Support Forum - missing logo when printing acknowledgement

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missing logo when printing acknowledgement (Read 948 times)

secrist Browser Posts: 9	missing logo when printing acknowledgement 05/20/03 at 12:11:16 Sometimes about 1 out of 20 the acknowledgement leaves off our logo. We can print it again and it is there. ???
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JLZimm Ex Member	Re: missing logo when printing acknowledgement Reply #1 - 05/20/03 at 18:01:20 I would suspect a machine specific memory problem with your printer. We have experienced erratic printing of graphic data on older printers with limited memory capacity. Jeanette Zimmerman Lowery & Company Inc
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Lenette Senior Member That's why they call it work!! Posts: 461 Gender:	Re: missing logo when printing acknowledgement Reply #2 - 07/22/03 at 14:41:23 I have the same problem with NEW Xerox printers (all high volume models) EXCEPT I get a black box where our logo should be. Lenette
Back to top	Version: Current (always current on patches) Build - 05/21/19 T7-7iR11 Pervasive 12.00 - EVO seats 15 DC seats 5 DBA since 2002 Lenette Egan McDantim Inc Helena, Montana IP Logged

aricon

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Re: missing logo when printing acknowledgement
Reply #3 - 07/22/03 at 14:49:24

I have seen this with various clients at various sites using everything from HP to Xerox to Canon and B&W to Color.

There is some occasional bug that causes this and it would be a bug in the TAS language itself. It ISN'T going to be fixed.

Re-start DBA on the machine that printed the document without the graphic or with the black box. It will be fine for a while again.

Sincerely,

Lorne Rogers
President
Aria Consulting & Implementers Ltd.
Phone: (780) 471-1430
Fax: (780) 471-4918
E-mail: lrogers@ariaconsulting.net

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kevind

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I was more than
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"pony up",
how b'out U?

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Re: missing logo when printing acknowledgement
Reply #4 - 07/23/03 at 12:50:03

We have a Document Station ST420. I have found that the PCL driver is a piece of crap.

I have much better luck using the Postscript Driver for this Xerox printer.

Our problems were origonally associated with printing PDF files on the Xerox. Since internally PDF is heavily Postscript, there is less translation that occures for the Postscript Driver (This is the explanation that Xerox Tech support gave me, take it for what it is worth)

Kevin Damke
Spectronics Corporation
ISTECH 2004.1 7/26/13 SP1 - 20 user
Evo-ERP Build 7/25/13 T7 -7i R6 - 3 user
(Prev version was 2004.1 10/24/12)
(All Patches Installed as of 7/26/13)
Pervasive 2000i SP4 - Crystal Reports V10

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