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Workstation Discrepancies (Read 1286 times)

Karen Mason

Active Member

Ain't life grand!?!

Posts: 728
Gender: female

Workstation Discrepancies
10/10/03 at 04:42:58

Not sure what this problem is, but I have workstations reacting differently within the DBA program.

For instance, on one workstation, I cannot insert a line into a PO. It never gives us the blank line, but all other workstations are okay.

On another workstation, I cannot print a previously posted packing slip, I get a blank page. However, I can print it okay on another workstation.

All workstations are running windows 98. All were setup with DBA at the same time.

Any thoughts?

Karen Mason, Vice President
Bula Forge & Machine, Inc.
1-60# forgings, machining, & assembly
Cleveland, OH
Tel:216-252-7600 Fax:216-252-7601 www.bulaforge.com
EVO-ERP 09/16/09 SP2

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aricon Active Member Systems Consulting-See website for products! Posts: 1283 Gender:	Re: Workstation Discrepancies Reply #1 - 10/10/03 at 07:16:02 Have you tried doing some simple Windows maintenance on your workstations? Like the other equipment in your shop, computers ARE still machines and do need some occasional maintenace.
Back to top	Sincerely, Lorne Rogers President Aria Consulting & Implementers Ltd. Phone: (780) 471-1430 Fax: (780) 471-4918 E-mail: lrogers@ariaconsulting.net IP Logged

Karen Mason Active Member Ain't life grand!?! Posts: 728 Gender:	Re: Workstation Discrepancies Reply #2 - 10/10/03 at 07:51:37 Haven't done anything in the recent past. Are we speaking about defrag, scan disk, etc? Or is there something else you are talking about?
Back to top	Karen Mason, Vice President Bula Forge & Machine, Inc. 1-60# forgings, machining, & assembly Cleveland, OH Tel:216-252-7600 Fax:216-252-7601 www.bulaforge.com EVO-ERP 09/16/09 SP2 IP Logged

aricon

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Systems
Consulting-See
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Re: Workstation Discrepancies
Reply #3 - 10/10/03 at 08:53:32

Right. Usually if there are discrepancies between the functional behavior of a network software from one station to the other it is due to a station problem. Makes sense right? So, step one is to make sure that the station is in tip top form, then see if the problems correct themselves. if not, you can then start to search for other causes.

Sincerely,

Lorne Rogers
President
Aria Consulting & Implementers Ltd.
Phone: (780) 471-1430
Fax: (780) 471-4918
E-mail: lrogers@ariaconsulting.net

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Karen Mason Active Member Ain't life grand!?! Posts: 728 Gender:	Re: Workstation Discrepancies Reply #4 - 10/13/03 at 09:42:26 Ran defrag, scandisk, and some norton utilities on both workstations. The problems persist: On one, I cannot print a packing list for a posted invoice. On the other, I cannot insert lines in the middle of a Puchase order. What do I need to do to correct problem?
Back to top	Karen Mason, Vice President Bula Forge & Machine, Inc. 1-60# forgings, machining, & assembly Cleveland, OH Tel:216-252-7600 Fax:216-252-7601 www.bulaforge.com EVO-ERP 09/16/09 SP2 IP Logged

aricon

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Systems
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Posts: 1283
Gender: male

Re: Workstation Discrepancies
Reply #5 - 10/13/03 at 10:19:57

Well, the next step would be to completely clean DBA AND Pervasive client off the affected workstations. There is a Pervasive "Clean" utility on your DBA install CD in a folder called cleanup, I believe. It can also be downloaded from the Pervasive site.

1st go to Start>Settings>Control Panel>Add/Remove Programs. Uninstall Pervasive from this answering No to the registry clean-up question and the other prompts.

Then exit and re-start. On anything except Win 2K and XP, I think it will require a re-start.

After re-starting run the cleanup.exe file that you would have installed from the CD or download. Re-start.

Re-install Pervasive from the PVSW>Clients>Win directory on your server. Run the tests.

Re-do the DBA client install from DBAMFG>Workstation Setup folder.

Try your functionality again. If it STILL does odd behaviour on ONLY a couple of workstations, then you pretty much have to wipe those workstations and re-install Windows and everything else (I cannot stress too much here the value of having a properly trained network support person do this. It will take wayyyyy less time away from your productivity and they know how to save your settings and your favorites and all that).

Sincerely,

Lorne Rogers
President
Aria Consulting & Implementers Ltd.
Phone: (780) 471-1430
Fax: (780) 471-4918
E-mail: lrogers@ariaconsulting.net

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kevind

Active Member

I was more than
willing to
"pony up",
how b'out U?

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Gender: male

Re: Workstation Discrepancies
Reply #6 - 10/13/03 at 10:22:35

Karen,
One thing you might check is the config.sys and autoexec.bat legacy files in the root directories of these machines.

It may be that there are some DOS drivers or utilities being loaded that are consuming real mode memory. For example, if an older win 3.3 machine was upgraded to win 98, the realmode cdrom Drivers may still be loading. With Win 98, most of the old realmode drivers and tsr's are not needed. If they load, they just consume memory.

I have run into problems before with a shortage of usable RAM with DBA. I know, you have multiple megabytes of RAM. However, in a non NT type environment, all RAM is not created equal!

Kevin Damke
Spectronics Corporation
ISTECH 2004.1 7/26/13 SP1 - 20 user
Evo-ERP Build 7/25/13 T7 -7i R6 - 3 user
(Prev version was 2004.1 10/24/12)
(All Patches Installed as of 7/26/13)
Pervasive 2000i SP4 - Crystal Reports V10

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karaya

Browser

44 Group - Ezijobz
and DBA Software
Services

Posts: 16

Re: Workstation Discrepancies
Reply #7 - 10/13/03 at 12:23:28

Quote from Karen Mason on 10/13/03 at 09:42:26:

Ran defrag, scandisk, and some norton utilities on both workstations.

The problems persist: On one, I cannot print a packing list for a posted invoice. On the other, I cannot insert lines in the middle of a Puchase order.

What do I need to do to correct problem?

Did your problem just now start or has it been ongoing?

Also can you print anything else in DBA? What happens after you try to print? Any messages or just a blank screen?

What happens exactly when you stated that you can't insert lines in the middle of the PO?

Raymond Kemp
44 Group, Inc. - Ezijobz and DBA Services
636-946-1513
www.44group.net

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